Terms of service
Terms & Conditions
This website is operated by Ale Dublin.
Throughout the site, the terms “we,” “us,” and “our” refer to Ale Dublin. Ale Dublin offers this website, including all information, tools, products, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting aledublin.com and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms & Conditions, including any additional terms, conditions, and policies referenced on our website.
These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content. Please read these Terms carefully before accessing or using our website.
By accessing or using any part of the website, you agree to be bound by these Terms & Conditions.
Article 1 – Definitions
For the purpose of these Terms & Conditions:
Withdrawal period means the timeframe during which the consumer may exercise the right of withdrawal.
Consumer means a natural person who is not acting in the course of a profession or business.
Business means a natural or legal person offering products and/or services remotely.
Distance contract means a contract concluded between the business and the consumer using remote means of communication.
Article 2 – Company Identity
Company name: Ale Dublin
Website: aledublin.com
Email: support@aledublin.com
Business address: 500 4th St NW, Suite 102, Albuquerque, NM 87102, United States
Article 3 – Applicability
These Terms & Conditions apply to every offer made by Ale Dublin and to every order, purchase, and distance contract between Ale Dublin and the customer.
By placing an order on our website, you confirm that you have read, understood, and accepted these Terms & Conditions.
Article 4 – The Offer
We aim to describe our products and services as clearly and accurately as possible.
Each product offer includes a description of the item being sold. Product images are intended to represent the products faithfully; however, colours, details, or packaging may vary slightly depending on screen settings, supplier updates, or product availability.
Obvious errors, mistakes, or inaccuracies in product descriptions, pricing, images, or offers are not binding on Ale Dublin.
Article 5 – The Contract
A contract is formed when the customer accepts the offer by placing an order and completing the checkout process.
After placing an order, you will receive confirmation by email. Please make sure that all order details, including your name, email address, shipping address, product selection, and payment information, are correct before completing your purchase.
Article 6 – Right of Withdrawal
Consumers have the right to withdraw from the contract within 14 days after receiving the product.
To exercise this right, you must contact us within the withdrawal period and follow the return instructions provided by our customer support team.
Items must be returned in accordance with our return policy and must be unused, in their original packaging, and in the same condition as received.
Article 7 – Costs in Case of Withdrawal
Return shipping costs are the responsibility of the customer unless otherwise stated by Ale Dublin.
We recommend using a trackable shipping method, as Ale Dublin is not responsible for returned items that are lost, delayed, or damaged during return transit.
Article 8 – Exclusion of the Right of Withdrawal
The right of withdrawal may not apply to certain products, including:
- Custom-made or personalised items
- Hygiene-related products where the seal has been broken
- Opened sealed hygiene items
- Products that cannot be returned for health, hygiene, or safety reasons once opened or used
Article 9 – Pricing
All prices displayed on aledublin.com include VAT unless otherwise stated.
We reserve the right to update, change, or correct prices at any time. Any obvious pricing errors are not binding on Ale Dublin.
Article 10 – Delivery
Orders will be delivered within 30 days, unless otherwise agreed or stated in our shipping policy.
Delivery times may vary depending on your location, product availability, supplier processing times, customs, courier delays, public holidays, or other circumstances outside our control.
Article 11 – Complaints
If you have a complaint about your order or product, you must contact us within 7 days of delivery.
Please include your order number, a clear explanation of the issue, and photos where applicable. We will review your complaint and respond as soon as possible.
Article 12 – Contact Information
For questions about these Terms & Conditions, your order, delivery, returns, or complaints, please contact us:
Ale Dublin
Website: aledublin.com
Email: support@aledublin.com